![]() A clean installation requires to manually download the correct version of Windows 10 that will upgrade your system. Return to Malwarebytes for Windows guide.Choosing the upgrade path using the "Get Windows 10" app over the clean install will also help users to install the right edition of the operating system. Under Choose where to get apps, select Anywhere. Click Change my app recommendation settings on the message window to go to the Apps & Features menu.On Windows 10 and Windows 11, if you see a message window with The app you're trying to install isn't a Microsoft-verified app, update your app installation settings.For more information, see Uninstall Malwarebytes for Windows. To install in a different location, you must first uninstall Malwarebytes.Most users install in the default location, C:\Program Files\Malwarebytes. If you are upgrading, install in the same location as the previous version.Do not attempt to start Malwarebytes manually. Reboot the system immediately when the installer requests a restart. The installer should launch automatically.Run the installer locally on your device and not from a network drive.For more information, see Windows 2019-09 Security Update for Windows devices running Malwarebytes home products. For Windows 7 devices, you need to apply the Microsoft 2019-09 Security Update.To disable S mode, see Windows 10 and Windows 11 in S mode FAQ.To verify the Windows version you are running, see Which version of Windows operating system am I running?.S mode is streamlined for security and performance, only allowing the installation of apps downloaded from the Microsoft Store. If you are running Windows 10 or Windows 11 in S mode, you need to disable S mode.If you cannot disable any of the above, download and run the Malwarebytes for Windows version 4 offline installer.To install, you must allow on port 443.For more information, see Firewall Rules for Malwarebytes on Windows devices. ![]()
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